net88mm Privacy Policy
This page explains how we collect, use, and protect your personal information.
Introduction Statement
net88mm is a digital platform providing casino games, slots, and football betting services for players in Myanmar. We are committed to managing the personal information you provide when using our services with responsibility and transparency.
This Privacy Policy ("Policy") applies to the website https://net88mm.onl and all services we provide. By continuing to use our services, you indicate that you accept the terms set out in this Policy.
If you have any questions about this Policy, you can contact us at [email protected].
1 Information We Collect
When players use our services, we collect the following categories of information.
1.1 Information You Provide Directly
- Name, date of birth, and age verification details provided during account registration
- Contact information — email address, phone number
- Payment information (data related to KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers)
- Messages, feedback, and communication records you send to us
- Photos of your National Registration Card or passport submitted during user verification (KYC process)
1.2 Automatically Collected Information
- IP address, computer / mobile device type, and browser information
- Access logs (log files) — login times, game history, and financial transactions
- Data collected from cookies and similar technologies
- Navigation patterns and service usage behaviour
2 How We Use Your Information
Account Management
Used to create, verify, and securely maintain access to your account. Also required for deposit and withdrawal verification.
Payment Processing
Used to process deposits, withdrawals, and bonus payouts smoothly. Your data is also referenced in fraud prevention checks.
Service & Support
When you contact us via 24/7 Live Chat, our team uses your data to help resolve your issues.
Service Improvement
Used to analyse play patterns and improve the platform to make it easier and more enjoyable to use.
Security & Protection
Used to detect and prevent suspicious activity, system breaches, and financial fraud.
Notifications
Used to send you important information about bonuses, promotions, and service updates. You can opt out at any time.
3 Sharing Your Data with Third Parties
We do not sell or rent your personal information to third parties for advertising purposes. However, we may need to disclose data on a limited basis in the following situations.
3.1 Service Providers
We use the services of KBZPay, Wave Money, AYA Pay, CB Pay, and banks to process payments. These providers are bound by data protection agreements that require them to comply with our privacy standards.
3.2 Legal Requirements
We may disclose data in accordance with the law when legally required to do so or when responding to official requests from authorities.
3.3 Business Transfers
If our company undergoes an ownership transfer or merger, player data may form part of that transfer. Players will be notified in advance if this occurs.
4 Cookies & Tracking Technologies
Our website uses cookies and similar technologies (Local Storage, Session Storage). These technologies are essential for the service to function properly.
Types of Cookies We Use
- Essential Cookies — Cookies required to maintain your login session and carry out security checks
- Functional Cookies — Used to remember your language preference and gaming preferences
- Analytics Cookies — Used to understand how the website is being used
You can block cookies through your browser. However, doing so may mean some parts of the service do not work properly.
5 Data Retention Period
How long we retain data depends on the purpose for which it was collected and our legal obligations.
5.1 Account Data
We will keep your personal information for as long as your account is active. After your account is closed, data will be deleted or anonymised within a set period as required by law.
5.2 Financial Transaction Records
Deposit and withdrawal records and financial data will be retained for a period in line with financial requirements and legal obligations.
5.3 Communication Records
Records of your support interactions will be kept for a reasonable period for service improvement and dispute resolution purposes.
6 Your Data Rights
Right to Access
You have the right to request and view the personal information we hold about you. Contact us at [email protected] to make a request.
Right to Correction
If any of your personal information is inaccurate, you can request a correction through our support channels.
Right to Deletion
You can request that your account be closed and your data deleted. However, data that we are legally required to retain cannot be deleted.
Right to Restriction
If you no longer wish to receive promotional messages and bonus notifications, you can request to stop that service and we will take care of it.
To exercise your rights, contact us at [email protected]. Our 24/7 Live Chat support can assist you in Burmese.
7 Data Security Measures
net88mm uses technical and administrative security measures to protect your personal information.
- SSL Encryption (TLS Encryption) — all personal and financial data is encrypted during transmission
- Access Control — access to personal information is restricted to only the staff who need it
- Server Security — high-level security practices are applied to the servers where data is stored
- Staff Training — regular training sessions on personal data handling are conducted for staff
- Breach Response — if a data breach occurs, affected players will be notified within an appropriate timeframe
While we work hard to protect your data, please understand that no data transmission over the internet can be guaranteed to be 100% secure. You can also do your part by using a strong password and not sharing it with third parties.
8 Age Restriction and Player Responsibility
net88mm's services are intended for players aged 21 and above only. When creating an account, you must declare that you are at least 21 years old, and we may verify this through our KYC process.
We will prevent anyone under 18 from accessing our services, and if this occurs, their data will be deleted immediately and their account will be closed.
9 Policy Updates
We may update this policy from time to time. If significant changes are made, players will be notified upon logging in or via their registered email address.
Continued use of the service after an update indicates acceptance of the revised policy. If you disagree with the policy, you may contact [email protected] to discuss the matter.
10 Contact Us
If you have questions, requests for corrections, or wish to exercise your data rights regarding this privacy policy, you can reach net88mm's support team through the following channels.
- Email: [email protected]
- Live Chat: 24/7 available Live Chat support — operated in Burmese
We will respond to your inquiry as quickly as possible and will prioritise requests relating to personal data.
To learn more about responsible gaming, please read our Responsible Gaming page.
24/7 Support
Our Live Chat support is available around the clock for any privacy-related inquiries.